Privacy Policy

Go back

Privacy information pursuant to Legislative Decree 196/03 and EU Regulation no. 679/2016

Dear Customer,

pursuant to current legislation on the protection of personal data (EU Regulation no. 679 of 2016), we wish to inform you that the processing of your personal data is carried out with correctness and transparency, for lawful purposes and protecting your privacy and your rights .

The processing is also carried out with the aid of IT means for the following purposes:

1. to acquire and confirm your booking of accommodation services and ancillary services, and to provide the requested services.

Since these are treatments necessary for the definition of the contractual agreement and for its subsequent implementation, your consent is not required, except in the case in which particular, so-called sensitive data is provided. In case of refusal to provide personal data, we will not be able to confirm the booking or provide you with the requested services. The processing will cease upon your departure, but some of your personal data may or must continue to be processed for the purposes and in the manner indicated in the following points;

2. to fulfill the obligation established by the “Consolidated Law on Public Security Laws

(article 109 R.D. 18.6.1931 n. 773) which requires us to communicate to the Police Headquarters, for public safety purposes, the details of the clients housed in accordance with the methods established by the Ministry of the Interior (Decree 7 January 2013). The provision of data is mandatory and does not require your consent, and in case of refusal to provide it we will not be able to host you in our structure. The data acquired for this purpose are not stored by us, unless you give us consent to storage as provided for in point 4;

3. to fulfill current administrative, accounting and tax obligations.

For these purposes, the processing is carried out without the need to obtain your consent. The data is processed by us and our agents, and is communicated externally only in compliance with legal obligations. In case of refusal to provide the data necessary for the above-mentioned obligations, we will not be able to provide you with the requested services. The data acquired for these purposes are retained by us for the time required by the respective regulations (10 years, and even longer in the case of tax assessments);

4. to speed up the registration procedures in case of subsequent stays at our facility.

For this purpose, upon acquisition of your consent which can be revoked at any time, your data will be kept for a maximum period of 3 years, and will be used when you become our guest again for the purposes referred to in the previous points;

5. to carry out the function of receiving messages and telephone calls addressed to you during your stay.

For this purpose, your consent is required. You can revoke your consent at any time. The processing will however cease upon your departure;

We also wish to inform you that the European Regulation recognizes certain rights, including the right of access and rectification, or cancellation or limitation or opposition to processing, in addition to the right to data portability, if and to the extent applicable (articles 15 to 22 of EU Regulation no. 679 of 2016). You can also lodge a complaint with the supervisory authority, according to the procedures established by current legislation.

For any further information, and to assert the rights recognized to you by the European Regulation, you can contact:

Data controller:
Nicoletta Bulian; tel. +39 347 7826508   – PEC: